Privileged identity management

ABSTRACT

Aspects of a privileged identity management system and method provide users with the ability to request elevated privileges to perform tasks on computing systems and software applications. The privileged identity management system and method also provides users with the ability to extend the elevated privileges to access privileged features or perform tasks using elevated privileges. The privileged identity management system and method utilize a different device that is readily available to the user in order to provide communications relating to the elevated privileges.

BACKGROUND

User accounts have variable levels of authorization to computer systems and software applications. These computer systems and software applications typically limit the authorization for the user account to times when the user needs to use the privileged features.

Generally, this process is performed as a self-service that requires a user to enter login credentials or other information to obtain authorization. For example, the user may go through several workflows entering various pin numbers to be authenticated. Once the user obtains the authorization, the computer systems and software applications may limit the authorization to a specified time frame. At the end of the time frame, the user would then have to extend the authorization. The process of extending the authorization may also be performed as a self-service to receive approval of the extension.

In one example, the user may be actively using a website and utilizing one or more privileges on a website to perform various actions. During the user's interactive session, the website may determine that the user's privileges are nearing expiration. When the expiration is within a prescribed timeframe and the user has performed an action, the website may delay performing the action and redirect the user to perform multifactor authentication before continuing with the action. This multifactor authentication may show a message that the user's session is about to end and provide a workflow to extend the privilege.

For example, the user may be accessing a banking website that has a time out feature. At the end of time out, the banking website may prompt the user to continue the session. If the user selects to extend the session, the website will allow the user to continue using the features. However, if the user does not select to extend the session, the website will time out and not allow the user to continue to use the features.

Unfortunately, the user may be not be paying attention or may be unaware that the session is about to end. For example, the user may be conversing with a colleague, not looking at the screen, or the software application may be minimized. In such situations, browser pop-ups may be missed, the user may not notice an email with approval information (e.g., a link), and application notifications may be missed or not explicitly read. Further, many of these notifications may not be actionable to perform the authorization or session extensions because they may pose a security risk.

As a result, the session may time out. This may result in information in the session being lost and the user may have to restart the tasks. The user must then re-authenticate the authorization, which may require additional levels of approval, and the user may be unable to continue the session until the authorization is approved.

BRIEF SUMMARY

This summary is provided to introduce a selection of concepts in a simplified form that are further described below in the Detailed Description section. This summary is not intended to identify all key or essential features of the claimed subject matter, nor is it intended to be used as an aid in determining the scope of the claimed subject matter.

Aspects of a privileged identity management system and method provide users with the ability to request elevated privileges to perform tasks on computing systems and software applications. The user may communicate the request for elevated privileges to a privileged identity management system. The privileged identity management system may then approve or deny the request for elevated privileges. If the privileged identity management system approves or denies the request for elevated privileges, then the privileged identity management system communicates the decision to the computing system.

Another aspect of the privileged identity management system and method provides users with the ability to extend the elevated privileges to access privileged features or perform tasks using elevated privileges. Once the elevated privileges are nearing expiration, the user is prompted via another device to extend the session in order to maintain the elevated privileges. This other device is typically turned on and available to the user most of the time. As such, the user may be more responsive to receiving communications and notifications sent to the other device. The user may then extend the elevated privileges or may let the elevated privileges expire.

The details of one or more aspects are set forth in the accompanying drawings and description below. Other features and advantages will be apparent from a reading of the following detailed description and a review of the associated drawings. It is to be understood that the following detailed description is explanatory only and is not restrictive of the claims.

BRIEF DESCRIPTION OF THE DRAWINGS

Further features, aspects, and advantages of the present disclosure will become better understood by reference to the following figures, wherein elements are not to scale so as to more clearly show the details and wherein like reference numbers indicate like elements throughout the several views:

FIG. 1 illustrates a functional block diagram of an example of a privileged identity management system;

FIG. 2 illustrates a functional block diagram of an example of a privileged identity management system;

FIG. 3 is a block diagram of an example privileged identity management system;

FIG. 4 is an example illustration of a notification on a mobile device or tablet device;

FIG. 5 is an example illustration of a notification that a user has requested elevated privileges for a session;

FIG. 6 illustrates a flow chart showing general stages involved in an example method for providing privilege elevation in the privileged identity management system;

FIG. 7 illustrates a flow chart showing general stages involved in an example method for providing privilege extension in the privileged identity management system;

FIG. 8 is a block diagram illustrating one example of the physical components of a computing device; and

FIGS. 9A and 9B are simplified block diagrams of a mobile computing device.

DETAILED DESCRIPTION

Various aspects are described more fully below with reference to the accompanying drawings, which form a part hereof, and which show specific exemplary aspects. However, aspects may be implemented in many different forms and should not be construed as limited to the aspects set forth herein; rather, these aspects are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the aspects to those skilled in the art. Aspects may be practiced as methods, systems, or devices. Accordingly, aspects may take the form of a hardware implementation, an entirely software implementation or an implementation combining software and hardware aspects. The following detailed description is, therefore, not to be taken in a limiting sense.

FIG. 1 illustrates a functional block diagram of an example of a privileged identity management system 100. In the illustrated embodiment, a user 110 is utilizing a software application on a computing device 120 to perform tasks. According to examples, the computing device 120 may be one of various types of computing devices (e.g., a mobile communication device, an entertainment appliance, a wearable device, a tablet device, a personal computer, a gaming console, or other type of computing device) for executing the software application.

The user 110 may need additional privileges to perform a task on the software application. In response, the computing device 120 communicates a request to the privileged identity management system 100 for elevated privileges. This request may include additional information relating to the elevated privileges. The software application may be part of a system that includes the privileged identity management system 100. In an alternate example, the software application may rely on a third-party to provide the privileged identity management system 100.

The privileged identity management system 100 then communicates the request for elevated privileges to a computing device 125 associated with a privileges manager 130. The computing device may include a mobile computing device 125A, a desktop computing device 125B, laptop or tablet device 125C, or any other computing device (e.g., a smartphone, a smartphone-tablet hybrid device, an entertainment appliance, a wearable device, a tablet device, a personal computer, a gaming console, a large screen device, etc.) suitable for communicating with the privileged identity management system 100. The privileges manager 130, e.g., a human operator 140A or an automated system 140B, is presented with the request for elevated privileges.

The privileges manager 130 may then approve or deny the request for elevated privileges. The approval may require a personal identification (“PIN”) code and may also specify other privilege information. For example, the privilege information may include parameters such as a time limit on the user's access to the elevated privileges. The privileges manager 130 may also utilize an audio and motion sensing device (e.g., Kinect® by MICROSOFT CORPORATION of Redmond Wash.) to receive audio and gesture inputs, electrical activity detectors to receive brain activity inputs, and other types of input devices.

If the privileges manager 130 approves or denies the request for elevated privileges, then the manager 125 communicates the decision to the privileged identity management system 100. If the privileges manager 130 approves the elevated privileges, the privileged identity management system 100 communicates the elevated privileges to the user 110.

FIG. 2 illustrates a functional block diagram of an example of a privileged identity management system 200. In the illustrated example, the user 210 wants to access privileged features or perform tasks using elevated privileges, which would require a privileged identity. Accordingly, the user 210 requests that the privileged identity management system 200 elevate the user's privileges. In one example, the user 210 may request the elevated privileges via a software application running on a first computing device 220. The privileged identity management system 200 may require a multifactor authentication, a manager approval or another form of security authentication. In one example, the user may interact with the privileged identity management system 200 as described in FIG. 1, including having a privileges manager 130 approve the elevated privileges. Once the elevated privileges are approved, the privileged identity management system 200 communicates the elevated privileges to the user 210 and the user 210 is able to continue work using the elevated privileges.

However, after the user 210 is approved for the elevated privileges, the privileged identity management system 200 monitors aspects of the elevated privileges. For example, the privileged identity management system 200 may initiate a countdown with respect to the time limit designated in the parameters. Once the time limit is nearing expiration, the user 210 is required to extend the session in order to maintain the elevated privileges. As such, before the time limit has expired, the privileged identity management system 200 determines that the session associated with the elevated privileges will be expiring soon. Thereafter, the privileged identity management system 200 communicates the impending expiration of the elevated privileges to the user 210. It should be noted that a user 210 may be distracted, may ignore a message, or may not be present at the first computing device 220. Further, a user 210 may be less responsive to a communication on the first computing device 220 because the user 210 frequently gets various notifications on the first computing device 220.

Accordingly, the privileged identity management system 200 may initiate the communication to the user 210 via another device. In the illustrated example, the other device receiving the communication is a mobile device 230. It should be appreciated that a mobile device 230, tablet device, or a personal device is typically turned on and available to the user 210 most of the time. Further, most people notice and are responsive to their mobile devices 230 ringing or receiving a message notification (e.g., vibrating, buzzing, flashing). For at least that reason, communication via the mobile device 230 will alert the user 210 regardless of whether the user 210 is sitting in front of the display of the first computing device 220 or if the user 210 is away from the first computing device 220. In one example, the communication via the mobile device 230 will allow the user 210 to interact with the privileged identity management system 200 and input whether to extend or expire the session.

In the illustrated example, the privileged identity management system 200 communicates with the user's mobile device 230. This communication may be in the form of a telephone call indicating that the elevated privileges will be expiring soon and presents options to the user 210. The user 210 may then extend the elevated privileges or may let the elevated privileges expire. In one example, the user 210 may provide a verbal response or a PIN code to extend the session. The user 210 may also request that the elevated privileges be extended for a certain amount of time. It should be appreciated that the process for extending the elevated privileges may be less burdensome than initially requesting the elevated privileges.

It should also be noted that certain users 210 may utilize a handheld device or mobile device 230 for the work session. In such situations, the privileged identity management system 200 may communicate to the user 210 via the same handheld device or mobile device 230 that is being utilized.

FIG. 3 is a block diagram of an example privileged identity management system 300. The illustrated example privileged identity management system 300 includes a communications platform 310, a session monitor 320, an elevation engine 330, and an identity database 340. In one example, the communications platform 310, the session monitor 320, the elevation engine 330, and the identity database 340 are located on a single computing device. In another example, the components of the privileged identity management system 300 are distributed across a network on multiple computing devices or data stores. For example, the communications platform 310 may be separate from a server having the session monitor, the elevation engine and databases, such that the server instructs the communications platform 310 on the different system to make a telephone call or send a text message.

The communications platform 310 provides communication between the privileged identity management system 300, the user 110, and the privileges manager 130 when needed. The communications platform 310 is in communication with the user 110 to receive requests for elevated privileges and other parameters relating to the elevated privileges. The communications platform 310 is configured to receive requests for elevated privileges from the user 110. In one example, the communications platform 310 requires additional information and parameters relating to the requests for elevated privileges. For example, the additional information may include parameters that specify contact information for the user 110, a user-defined session length for the elevated privileges, and/or information specifying the location of the user 110. These parameters may specify how the privileged identity management system communicates 300 the elevated privileges or privilege expiration. It should be noted that the communications platform 310 may also include functionality to allow the user 110 to interact with the privileged identity management system 300 via voice commands.

Generally, the communications platform 310 enables several types of communication that would be desirable to contact the user 110 or the privileges manager 130. In the illustrated example, the privileged identity management system 300 includes, as components of the communications platform 310, a telephony communicator 313 to send a communication via a phone call, a text messaging communicator 319 to send a communication via text messages, and an electronic mail communicator 316 to send a communication via email. Each of the telephony communicator 313, messaging communicator 319, and electronic mail communicator 316 include transceivers to receive and transmit communications according to their given formats, registers to hold the communications for processing between human-readable and machine-readable formats, to perform error correction methods (e.g., buffering, convolutional coding, checksums, hash values) and to encrypt or decrypt the communications, and may include computer readable storage media devices to store or archive the communications for later provision. For example, the telephony communicator 313 includes components operable to enable voice communications to be transmitted and received over wired and wireless transmission media according to cellular communication standards (2G, 3GPP, 4G, WiMAX, HiperMAN, iBurst) wired telephone standards (e.g., Plain Old Telephone Service (POTS), Integrated Services of Digital Network (ISDN)), and Voice over Internet Protocol (VoIP) standards (e.g., the Skype® protocol made available by MICROSOFT CORPORATION of Redmond Wash., Real-time Transport Protocol (RTP), H.248) via a Public Switched Telephone Network (PSTN), cellular network, or the internet. The text messaging communicator 319 includes components operable to enable text and image communications to be transmitted and received over wired and wireless transmission media according to the Short Message Service (SMS) and/or the Multimedia Messaging Service (MMS). The electronic mail communicator 316 includes components operable to enable email communications to be transmitted and received over wired and wireless transmission media according to the Internet Message Access Protocol (IMAP), the Post Office Protocol (POP), the Simple Mail Transfer Protocol (SMTP) and/or webmail via the Transmission Control Protocol and the Internet Protocol (TCP/IP) or the File Transfer Protocol (FTP). Other communication types may be utilized to communicate with the user 110 or privileges manager 130.

Further, it should be noted that the communications platform 310 includes a voice interaction processor (not illustrated) for receiving voice communications from the user 110 or privileges manager 130. This allows the user 110 to provide natural language responses that are converted to text via voice recognition software. With respect to text messages, the privileged identity management system 300 may communicate with the user 110 via text messages that are sent as push notifications. Accordingly, the user's computing device 120 may include an application to receive and display the push notification.

The identity database 340 is provided by one or more data stores that may be located throughout a network. Further, the data stores include different types of information. In one example, a first identity database 340 may include information relating to which users can request elevated privileges. In another example, a second identity database 340 may include parameters that specify how the privileged identity management system 300 corresponds with the user. For example, the parameters may include devices associated with the user, phone numbers to contact the user 110, phone numbers to send text messages, or other types of contact information. In one example, the parameters may include information specifying a user-defined session length for the elevated privileges. In another example, the parameters may include information specifying the location of the user 110. The identity database 340 may also include a list of the next privileges manager 130 for situations when the first manager does not respond within a certain amount of time or if the privileges manager 130 needs to be notified at the same time as the user 110. Further, the list of privileges managers 130 may be based on the user 110 or a user group.

The session monitor 320 provides functionality to monitor aspects of the sessions. In one example, once an elevated privilege session begins, the session monitor 320 may track the session based on the parameters supplied by the user 110 at the start of the session, the time period of the elevated privileges, and/or the authorization level of the elevated privileges. At a certain point in time, the session monitor 320 may determine that the elevated privileges are about to lapse. For example, the session monitor 320 may determine that the elevated privilege is allowed for 30 minutes and begins tracking the usage time. When the usage time reaches a certain point, e.g., five minutes, before the end of the allocated time, the session monitor 320 may communicate the impending expiration of the elevated privileges to the elevation engine 330.

The elevation engine 330 includes functionality allowing the user's privileges to be elevated and/or extended. In one example, the elevation engine 330 is an application that includes a user interface to display aspects relating to the elevation of privileges or the extension of privileges. In one example, the elevation engine 330 communicates with the session monitor 320 and the identity database 340 to determine the information that is conveyed to the user 110 or the privileges manager 130.

The elevation engine 330 accesses the identity database 340 to retrieve the parameters received from the user 110 at the start of the session or information received from the user 110 at the time of the extension. The privileged identity management system 300 utilizes the parameters to determine how to communicate with the user 110. For example, the elevation engine 330 may parse the identity database 340 to determine the parameters of communication, such that the elevation engine 330 can communicate via the appropriate type of communication. In one example, the elevation engine 330 may retrieve information that the user 110 should be contacted via a telephone call. In another example, the elevation engine 330 may retrieve information that the user 110 should be contacted via a text message. In one example, the elevation engine 330 may determine that the manager 140A should be notified of the user's location because of security risks. Further, in situations where the parameters do not allow for additional elevation or extensions, the elevation engine 330 may simply notify the user 110 that the elevated privileges will terminate.

FIG. 4 is an example illustration 400 of a notification 410 on a mobile device or tablet device 420. In the illustrated example, the mobile device or tablet device 420 is displaying a notification 410 that the elevated privileges are about to expire. Further, the notification 410 provides instructions for the user 110 to extend the elevated privileges, if desired. It should also be appreciated that the notification 410 may be provided via another type of communication supported by the communication platform 310.

FIG. 5 is an example illustration 500 of a notification 510 on a computing device 125 that a user 110 has requested elevated privileges for a session. The computing device 125 may include a mobile computing device 125A, a desktop computing device 125B, laptop or tablet device 125C, or any other computing device suitable for communicating with the privileged identity management system 100. The privileges manager 130 may then approve or deny the request for elevated privileges via the computing device 125. The notification may also include parameters relating to the elevated privileges or information relating to the user 110. In the illustrated example, the privileges manager 130, e.g., a human operator 140A, is presented with the notification 510 requesting elevated privileges.

FIG. 6 illustrates a flow chart showing general stages involved in an example method 600 for providing privilege elevation in the privileged identity management system 100. The method starts at OPERATION 610, where a user 110 may be accessing computing systems and/or software applications with variable levels of privileges for performing tasks.

In one example, the user 110 is utilizing an application that interacts with the privileged identity management system 100 to provide elevation of the user's privileges. In one example, the application is part of a privileged identity management system 100. However, in another example, the application is separate from the privileged identity management system 100 and utilizes a privileged identity management system 100 provided by another system (e.g., the privileged identity management system 100 may be provided by a third-party via a sever, cloud-based network, virtual machine, etc.).

At OPERATION 610, the user 110 requests elevation of privileges to access functionality associated with the computing system and/or software application. The request for elevation of privileges includes a request for a single elevated privilege or a request for multiple elevated privileges. The application may provide functionality and options for the user 110 to interact with the privileged identity management system 100 to communicate various information. For example, the application may allow the user 110 to set parameters indicating a session duration that the privileges are needed, information regarding privileged identity management system 100 provides alerts to the user 110 or a privileges manager 130, one or more alternate devices for the privileged identity management system 100 to communicate with the user 110 (e.g. mobile device 230), textual information regarding the user's need for the elevated privileges, other databases that may provide contact information, other information relating to the request for elevated privileges, and/or other methods to communicate with the user 110. The application may also provide geo-location information relating to the location of the user's computing device 120, mobile device 230 or alternate device to be used for communication with the user.

At OPERATION 620, the privileged identity management system 100 determines whether to approve or deny the request for elevated privileges. In one example, the privileged identity management system 100 receives a determination from a privileges manager 130 whether to approve or deny the request for elevated privileges. In one example, the privileges manager 130 may approve or deny the entire request for elevated privileges. In another example, when the request for elevated privileges includes requests for multiple privileges, the privileges manager 130 may approve a portion of the multiple privileges, deny a portion of the multiple privileges, and/or hold a portion of the multiple privileges.

In another aspect of the privileged identity management system 100, requests for elevated privileges may require approvals from multiple privileges managers 130. For example, the privileged identity management system 100 may include a hierarchy of privileges that may have varying amounts of privileges. Thus, one level of privilege may only require a single approval and a second level of privilege may require two approvals and location verification.

Further, these elevated privileges typically include a time limit on the user's access to the elevated privileges. For example, when the elevated privileges are provided on a just-in-time manner, the elevated privileges may have predetermined time period (e.g., of one hour). In another example, the time period for the elevated privileges may be determined by the privileges manager 130. In another example, the privileged identity management system 100 may designate time when the user 110 is preapproved for elevated privileges. For example, the privileged identity management system 100 may provide elevated privileges from 9:00 AM to 5:00 PM, which would cause the elevated privileges to expire at 5:00 PM.

In one example, the approval determination may designate the user 110, a group of users, or all of the users. The approval determination may also be based on conditions like time of day, location, suspicious behavior, or other parameters associated with the request for elevated privileges. For example, when the request for elevated privileges occurs during off hours and the user 110 is in a suspicious location, the privileged identity management system 100 may require additional information or workflows for approval of the elevated privileges. Further, the privileged identity management system 100 may use geo-location information or other parameters to change the workflow such that someone else (e.g., a human operator 140A) may need to be contacted to approve the request. In one example, the privileged identity management system may contact a third party to determine whether to approve the request. It should also be noted, that geo-location and other parameters associated with the third party may also be considered when requesting approval from the third party.

In should also be noted that the privileges manager 130 may need additional information to make the determination whether to approve or deny the request for elevated privileges. For example, the request for elevated privileges may include additional information that the privileges manager 130 may find to be suspicious, such as a location or behavior. When additional information is needed, the privileges manager 130 may request or initiate a communication (e.g., a voice connection via a cellular device, telephone, VOIP, etc.) to the user to discuss the request for elevated privileges.

At OPERATION 630, the privileged identity management system determines whether request for elevated privileges has been approved. When the privileged identity management system 100 determines that the request for elevated privileges has been approved, the method proceeds to OPERATION 640, where the elevated privileges are provisioned to the user 110 in accordance with the time frame set by the approval. Alternatively, when the privileged identity management system 100 determines that the request for elevated privileges has been denied, the user 110 may continue their work session without the elevated privileges.

FIG. 7 illustrates a flow chart showing general stages involved in an example method 700 for providing privilege extension in the privileged identity management system.

At OPERATION 710, the user 110 is in a session on a computing system and/or software application with elevated privileges to perform tasks. It should be appreciated that elevated privileges may be provisioned in accordance with the method 600 described above with reference to FIG. 6.

At OPERATION 720, the privileged identity management system 100 determines a triggering event associated with the elevated privileges. Once an elevated privilege session begins, the privileged identity management system 100 may track the session based on the parameters supplied by the user 110 at the start of the session and the specified time period of the elevated privileges. For example, the privileged identity management system 100 may determine that the elevated privilege is allowed for one hour before the elevated privilege must be extended or re-authenticated. The privileged identity management system 100 may also require re-authentication based on a suspicious activity or a suspicious location of the user. For example, the privileges manager 140 may observe that the user has requested an extension within five minutes of receiving an initial approval for an elevated privilege. In another example, the privileges manager 140 may observe usages of the elevated privilege in a first location and changes in the location of another device that is used to extend or re-authenticate the elevated privilege. Accordingly, the privileged identity management system 100 may be prompted to re-authenticate the user's elevated privilege.

At OPERATION 730, the privileged identity management system 100 determines that the elevated privileges will be expiring soon. In one example, the privileged identity management system 100 may determine that the elevated privileges will expire in five minutes.

When the elevated privileges reach a certain point, the method advances to OPERATION 740. At that time, the privileged identity management system 100 sends an elevated privilege expiration notification to the user 110 via a second device 230. In one example, the elevated privilege expiration notification may be sent to multiple devices (e.g., a pager and a mobile telephone) or persons regardless of whether the person is actively engaged in the session with elevated privileges.

The elevated privilege expiration notification may be communicated to the user's second device 230 in the form of a telephone call, text message, or other form of communication. The user 110 may then choose to extend the elevated privileges by providing a form of authentication.

In one example, the elevated privileges may be designated to end at 5:00 PM; the end of the work day. Accordingly, the privileged identity management system 100 may send the elevated privilege expiration notification 410 to the user 110 to alert the user 110 to extend the elevated privileges if desired. The privileged identity management system 100 evaluates various parameters associated with the user 110 and the elevated privileges and communicates the authorization to the user 110 via an authorized device.

In another example, the user 110 may have requested elevated privileges for a computing device within a conference room. Accordingly, the user 110 may specify in the parameters that the elevated privileges are requested for the duration of the meeting. However, the elevated privileges are chosen to expire at a time corresponding to the end of the meeting. In such a situation, the elevated privilege expiration notification 410 merely indicates that the elevated privileges will expire within a specified time period. Accordingly, the user 110 may leave the conference room at the end of the meeting with knowledge that the elevated privileges will not be a potential security risk.

At OPERATION 750, the privileged identity management system 100 may optionally receive a response to the expiration notification 410 from the user 110. For example, the user 110 may have chosen to extend the elevated privileges. In one example, the user 110 may provide a verbal response, a PIN code, a voice print, a fingerprint scan, a retinal scan, or a face scan via the second device 230.

FIG. 8 is a block diagram illustrating physical components (i.e., hardware) of a computing device 800 with which examples of the present disclosure are be practiced. In a basic configuration, the computing device 800 includes at least one processing unit 802 and a system memory 804. According to an aspect, depending on the configuration and type of computing device, the system memory 804 comprises, but is not limited to, volatile storage (e.g., random access memory), non-volatile storage (e.g., read-only memory), flash memory, or any combination of such memories. According to an aspect, the system memory 804 includes an operating system 805 and one or more programming modules 806 suitable for running software applications 850. According to an aspect, the system memory 804 includes the privileged identity management system 820. The operating system 805, for example, is suitable for controlling the operation of the computing device 800. Furthermore, aspects are practiced in conjunction with a graphics library, other operating systems, or any other application program, and are not limited to any particular application or system. This basic configuration is illustrated in FIG. 8 by those components within a dashed line 808. According to an aspect, the computing device 800 has additional features or functionality. For example, according to an aspect, the computing device 800 includes additional data storage devices (removable and/or non-removable) such as, for example, magnetic disks, optical disks, or tape. Such additional storage is illustrated in FIG. 8 by a removable storage device 809 and a non-removable storage device 810.

As stated above, according to an aspect, a number of program modules and data files are stored in the system memory 804. While executing on the processing unit 802, the program modules 806 (e.g., privileged identity management system 820) performs processes including, but not limited to, one or more of the stages of the methods 600, 700 illustrated in FIGS. 6 & 7. According to an aspect, other program modules are used in accordance with examples and include applications such as electronic mail and contacts applications, word processing applications, spreadsheet applications, database applications, slide presentation applications, drawing or computer-aided application programs, etc.

According to examples, aspects are practiced in an electrical circuit comprising discrete electronic elements, packaged or integrated electronic chips containing logic gates, a circuit utilizing a microprocessor, or on a single chip containing electronic elements or microprocessors. For example, aspects are practiced via a system-on-a-chip (SOC) where each or many of the components illustrated in FIG. 8 are integrated onto a single integrated circuit. According to an aspect, such an SOC device includes one or more processing units, graphics units, communications units, system virtualization units and various application functionality all of which are integrated (or “burned”) onto the chip substrate as a single integrated circuit. When operating via an SOC, the functionality, described herein, is operated via application-specific logic integrated with other components of the computing device 800 on the single integrated circuit (chip). According to an aspect, aspects of the present disclosure are practiced using other technologies capable of performing logical operations such as, for example, AND, OR, and NOT, including but not limited to mechanical, optical, fluidic, and quantum technologies. In addition, aspects are practiced within a general purpose computer or in any other circuits or systems.

According to an aspect, the computing device 800 has one or more input device(s) 812 such as a keyboard, a mouse, a pen, a sound input device, a touch input device, etc. The output device(s) 814 such as a display, speakers, a printer, etc. are also included according to an aspect. The aforementioned devices are examples and others may be used. According to an aspect, the computing device 800 includes one or more communication connections 816 allowing communications with other computing devices 818. Examples of suitable communication connections 816 include, but are not limited to, RF transmitter, receiver, and/or transceiver circuitry; universal serial bus (USB), parallel, and/or serial ports.

The term computer readable media as used herein include computer storage media. Computer storage media include volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information, such as computer readable instructions, data structures, or program modules. The system memory 804, the removable storage device 809, and the non-removable storage device 810 are all computer storage media examples (i.e., memory storage.) According to an aspect, computer storage media includes RAM, ROM, electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, CD-ROM, digital versatile disks (DVD) or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other article of manufacture which can be used to store information and which can be accessed by the computing device 800. According to an aspect, any such computer storage media is part of the computing device 800. Computer storage media does not include a carrier wave or other propagated data signal.

According to an aspect, communication media is embodied by computer readable instructions, data structures, program modules, or other data in a modulated data signal, such as a carrier wave or other transport mechanism, and includes any information delivery media. According to an aspect, the term “modulated data signal” describes a signal that has one or more characteristics set or changed in such a manner as to encode information in the signal. By way of example, and not limitation, communication media includes wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, radio frequency (RF), infrared, and other wireless media.

FIGS. 9A and 9B illustrate a mobile computing device 900, for example, a mobile telephone, a smart phone, a tablet personal computer, a laptop computer, and the like, with which aspects may be practiced. With reference to FIG. 9A, an example of a mobile computing device 900 for implementing the aspects is illustrated. In a basic configuration, the mobile computing device 900 is a handheld computer having both input elements and output elements. The mobile computing device 900 typically includes a display 905 and one or more input buttons 910 that allow the user to enter information into the mobile computing device 900. According to an aspect, the display 905 of the mobile computing device 900 functions as an input device (e.g., a touch screen display). If included, an optional side input element 915 allows further user input. According to an aspect, the side input element 915 is a rotary switch, a button, or any other type of manual input element. In alternative examples, mobile computing device 900 incorporates more or less input elements. For example, the display 905 may not be a touch screen in some examples. In alternative examples, the mobile computing device 900 is a portable phone system, such as a cellular phone. According to an aspect, the mobile computing device 900 includes an optional keypad 935. According to an aspect, the optional keypad 935 is a physical keypad. According to another aspect, the optional keypad 935 is a “soft” keypad generated on the touch screen display. In various aspects, the output elements include the display 905 for showing a graphical user interface (GUI), a visual indicator 920 (e.g., a light emitting diode), and/or an audio transducer 925 (e.g., a speaker). In some examples, the mobile computing device 900 incorporates a vibration transducer for providing the user with tactile feedback. In yet another example, the mobile computing device 900 incorporates input and/or output ports, such as an audio input (e.g., a microphone jack), an audio output (e.g., a headphone jack), and a video output (e.g., a HDMI port) for sending signals to or receiving signals from an external device.

FIG. 9B is a block diagram illustrating the architecture of one example of a mobile computing device. That is, the mobile computing device 900 incorporates a system (i.e., an architecture) 902 to implement some examples. In one example, the system 902 is implemented as a “smart phone” capable of running one or more applications (e.g., browser, e-mail, calendaring, contact managers, messaging clients, games, and media clients/players). In some examples, the system 902 is integrated as a computing device, such as an integrated personal digital assistant (PDA) and wireless phone.

According to an aspect, one or more application programs 950 are loaded into the memory and run on or in association with the operating system 964. Examples of the application programs include phone dialer programs, e-mail programs, personal information management (PIM) programs, word processing programs, spreadsheet programs, Internet browser programs, messaging programs, and so forth. According to an aspect, the privileged identity management system 945 is loaded into memory 962. The system 902 also includes a non-volatile storage area 968 within the memory 962. The non-volatile storage area 968 is used to store persistent information that should not be lost if the system 902 is powered down. The application programs 950 may use and store information in the non-volatile storage area 968, such as e-mail or other messages used by an e-mail application, and the like. A synchronization application (not shown) also resides on the system 902 and is programmed to interact with a corresponding synchronization application resident on a host computer to keep the information stored in the non-volatile storage area 968 synchronized with corresponding information stored at the host computer. As should be appreciated, other applications may be loaded into the memory 962 and run on the mobile computing device 900.

According to an aspect, the system 902 has a power supply 970, which is implemented as one or more batteries. According to an aspect, the power supply 970 further includes an external power source, such as an AC adapter or a powered docking cradle that supplements or recharges the batteries.

According to an aspect, the system 902 includes a radio 972 that performs the function of transmitting and receiving radio frequency communications. The radio 972 facilitates wireless connectivity between the system 902 and the “outside world,” via a communications carrier or service provider. Transmissions to and from the radio 972 are conducted under control of the operating system 964. In other words, communications received by the radio 972 may be disseminated to the application programs 950 via the operating system 964, and vice versa.

According to an aspect, the visual indicator 920 is used to provide visual notifications and/or an audio interface 974 is used for producing audible notifications via the audio transducer 925. In the illustrated example, the visual indicator 920 is a light emitting diode (LED) and the audio transducer 925 is a speaker. These devices may be directly coupled to the power supply 970 so that when activated, they remain on for a duration dictated by the notification mechanism even though the processor 960 and other components might shut down for conserving battery power. The LED may be programmed to remain on indefinitely until the user takes action to indicate the powered-on status of the device. The audio interface 974 is used to provide audible signals to and receive audible signals from the user. For example, in addition to being coupled to the audio transducer 925, the audio interface 974 may also be coupled to a microphone to receive audible input, such as to facilitate a telephone conversation. According to an aspect, the system 902 further includes a video interface 976 that enables an operation of an on-board camera 930 to record still images, video stream, and the like.

According to an aspect, a mobile computing device 900 implementing the system 902 has additional features or functionality. For example, the mobile computing device 900 includes additional data storage devices (removable and/or non-removable) such as, magnetic disks, optical disks, or tape. Such additional storage is illustrated in FIG. 9B by the non-volatile storage area 968.

According to an aspect, data/information generated or captured by the mobile computing device 900 and stored via the system 902 is stored locally on the mobile computing device 900, as described above. According to another aspect, the data is stored on any number of storage media that is accessible by the device via the radio 972 or via a wired connection between the mobile computing device 900 and a separate computing device associated with the mobile computing device 900, for example, a server computer in a distributed computing network, such as the Internet. As should be appreciated such data/information is accessible via the mobile computing device 900 via the radio 972 or via a distributed computing network. Similarly, according to an aspect, such data/information is readily transferred between computing devices for storage and use according to well-known data/information transfer and storage means, including electronic mail and collaborative data/information sharing systems.

In yet another example, the mobile computing device 900 incorporates peripheral device port 940, such as an audio input (e.g., a microphone jack), an audio output (e.g., a headphone jack), and a video output (e.g., a HDMI port) for sending signals to or receiving signals from an external device.

Aspects, for example, are described above with reference to block diagrams and/or operational illustrations of methods, systems, and computer program products according to aspects. The functions/acts noted in the blocks may occur out of the order as shown in any flowchart. For example, two blocks shown in succession may in fact be executed substantially concurrently or the blocks may sometimes be executed in the reverse order, depending upon the functionality/acts involved.

The description and illustration of one or more examples provided in this application are not intended to limit or restrict the scope as claimed in any way. The aspects, examples, and details provided in this application are considered sufficient to convey possession and enable others to make and use the best mode. Examples should not be construed as being limited to any aspect, example, or detail provided in this application. Regardless of whether shown and described in combination or separately, the various features (both structural and methodological) are intended to be selectively included or omitted to produce an example with a particular set of features. Having been provided with the description and illustration of the present application, one skilled in the art may envision variations, modifications, and alternate examples falling within the spirit of the broader aspects of the general inventive concept embodied in this application that do not depart from the broader scope. 

What is claimed is:
 1. A method for improving the security of a privileged identity management system to receive requests for elevation of privileges and extensions of elevated privileges, the method comprising: provisioning elevated privileges to a user in a work session on a first computing device; identifying one or more parameters associated with the user and the elevated privileges; monitoring usage of the elevated privileges; determining whether the elevated privileges are expiring based on the one or more parameters; in response to determining that the elevated privileges will expire soon: parsing a database associated with the privileged identity management system to identify a second computing device to communicate with the user; and communicating a notification to the user via the second computing device that the elevated privileges will expire soon.
 2. The method of claim 1, further comprising receiving a response from the user via the second computing device to extend the elevated privileges.
 3. The method of claim 2, wherein the response from the user via the second computing device to extend the elevated privileges is provided via a verbal response.
 4. The method of claim 1, wherein the one or more parameters includes a time frame defined by the user which is used to determine when the elevated privileges will expire.
 5. The method of claim 1, wherein monitoring usage of the elevated privileges further includes tracking the session based on the parameters supplied by the user at the start of the session.
 6. The method of claim 1, wherein monitoring usage of the elevated privileges further comprises tracking time since provisioning the elevated privilege.
 7. The method of claim 6, wherein determining whether the elevated privileges are expiring based on the one or more parameters further comprising comparing the time to an amount of time allocated for usage of the elevated privilege.
 8. The method of claim 1, wherein parsing a database includes identifying a telephone number associated with the second computing device.
 9. A privileged identity management system having improved security to receive requests for elevation of privileges and extensions of elevated privileges, the system comprising: a processor; and a memory including instructions, which when executed by a processing unit, cause the system to provide: a database including parameters specifying contact information for the user; a communications platform to communicate with the user working in a session of an application, the communications platform being configured to receive requests for elevation of privileges and extensions of elevated privileges, the requests for elevation of privileges and extensions of elevated privileges including additional parameters relating to the privileges, the communications platform being operable to communicate with the user via the type of communication identified in the contact information of the user; a session monitor being configured to monitor aspects of the session and to determine when the elevated privileges lapse; and an elevation engine being configured to elevate privileges and to extend the time period for using elevated privileges.
 10. The privileged identity management system of claim 9, wherein the session monitor tracks the session based on the parameters supplied by the user at the start of the session.
 11. The privileged identity management system of claim 9, wherein the communications platform is operable to communicate with the user via one or more of: a phone call, a text message, or an electronic mail.
 12. The privileged identity management system of claim 9, wherein the elevation engine is configured to parse the database to identify a second computing device to communicate with the user.
 13. The privileged identity management system of claim 9, wherein the parameters includes a time period defined by the user that is used to determine when the elevated privileges will expire.
 14. The privileged identity management system of claim 9, wherein the parameters includes a time period defined by a manager that is used to determine when the elevated privileges will expire.
 15. A computer readable storage device for improving the security of a privileged identity management system to receive requests for elevation of privileges and extensions of elevated privileges, the computer readable storage device including instructions, which when executed by a processing unit, cause the privileged identity management system to perform the steps of: receiving a request for elevated privileges, wherein the request for elevated privileges includes one or more parameters; determining whether the request for elevated privileges is approved; when the request for elevated privileges is approved, provisioning the elevated privileges to the user; identifying the one or more parameters associated with the request for elevated privileges; monitoring usage of the elevated privileges; determining whether the elevated privileges are expiring based on the one or more parameters; in response to determining that the elevated privileges will expire soon: parsing a database associated with the privileged identity management system to identify a second computing device to communicate with the user; and communicating a notification to the user via the second computing device that the elevated privileges will expire soon.
 16. The computer readable storage device of claim 15, wherein determining whether the request for elevated privileges is approved further comprises receiving the approval from a manager based on the one or more parameters associated with the request for elevated privileges.
 17. The computer readable storage device of claim 16, wherein the manager selects a period of time that the user is authorized to use the elevated privileges.
 18. The computer readable storage device of claim 15, further comprising: identifying suspicious activity based on monitoring usage of the elevated privileges; in response to identifying suspicious activity by the manager: parsing a database associated with the privileged identity management system to identify a second computing device to communicate with the user; and communicating a notification to the user via the second computing device that the privileged identity management system requires re-authentication of the user.
 19. The computer readable storage device of claim 15, further comprising receiving a response from the user via the second computing device to extend the elevated privileges.
 20. The computer readable storage device of claim 15, wherein the response from the user via the second computing device to extend the elevated privileges is provided via one or more of: a verbal response; a image/text communication; a gesture; and brain activity. 